Patient Portal
Case Study
Case Study
OrthoFX Patient Portal
Business Goal:
Problem:
Product requirements:
UX Designers
Research:
Prototype Testing
UI Design Final Product
Produce sales from patients that have undergone the teeth straightening treatment by providing a clear purchasing flow for retainer subscriptions.Patient has reached end of their invisible braces journey and cannot purchase retainers through their Patient Portal.
Patient needs to be able to choose a subscription based frequency for their retainers.
Patients should be able to purchase retainers products in the portal.Patient should be able to choose a recurring subscription frequency.Patient should be able to change subscription frequency after ordering.Patient should be able to cancel subscription if needed.Design User Interface system for this user flow.
Persona
Site Map:
After user testing and compiling feedback we resulted in the high fidelity design that is implemented live.
Andrea De Luca and Curtis Ying @ OrthoFXCompetitive analysis was done based on health & wellness patient dashboard user flows. Ex: Kaiser Permanente Patient Portal, Palo Alto Medical Foundation Patient Portal
Competitive analysis was done on subscription purchasing flows.Ex: Amazon, Dollar Shave Club, Quip
Based off the sketches we created a mid level design prototype for user testing process.
UI Design First Run
Wireframing
Next, created the wireframe to solve problems stated in Product Requirements.
